Resort, Travel & Tourism Public Relations & Marketing

Case Histories
Tahiti Tourism

Challenge
Encouraging consumers to return to Tahiti's other islands as they believed it is a once in a lifetime trip

Solution
Survey past customers on returning to Tahiti as it was known as a honeymoon and anniversary destination

Create identities and personalities for selected islands in newspaper travel sections and an internet campaign

Result
Increased visits to Moorea, Rangiroa, Raitea and Bora Bora.
 
www.tahiti-tourisme.com




Bevery Hills Tourism

Challenge
Increased competition from nearby new shopping area The Grove

Solution
Created a calendar of signature event driven jazz events on Thursday evenings and creating a
new informational website

Result
Increased traffic by 31% on Thursday evenings and various increases in sales at retailers were reported

www.beverlyhillstourism.com


Fairmont Hotels & Resorts

Challenge
Increase revenue at five California properties with limited marketing budgets

Solution
Used strategic special packages and events with all five California properties in creating a media and communications plan to upscale consumers in key U.S. cities as well as working with the regional and corporate office resources

Result
Increased "Heads in beds"  - sold out weekends, holidays and key summer periods

www.fairmont.com
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